Privacy Policy

Effective Date: 2026/05/20
Last Updated: 2026/05/20

This Privacy Policy explains how Word of Life Ministries, Inc. (“Word of Life,” “we,” “our,” or “us”) collects, uses, stores, and protects personal information in connection with our suite of applications: Multiply, Quiet Time, and MultiplyU (collectively, the “Services”).

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Word of Life Ministries, Inc. is a Christian ministry organization that provides tools and resources for youth and children’s ministry, spiritual growth, and leadership development.

Website: https://wol.org/
Contact Email: lcmhelpdesk@wol.org
Address: PO BOX 600 Schroon Lake, NY 12870

Word of Life is the data controller for personal information processed through our Services, unless otherwise stated.

2. Applications Covered by This Policy

This Privacy Policy applies to the following connected applications:

• Multiply (web + mobile) – Ministry and discipleship management for leaders
• Quiet Time (web + mobile) – Personal devotional and prayer tracking
• MultiplyU (web only) – Leadership development video training

All applications share a unified authentication system, meaning a single account provides access to all three.

3. Personal Data We Collect

We collect and process the following categories of personal data:

3.1 Information You Provide Directly

• Account information: name, email address, password
• Profile information: optional profile photo, contact information
• Student/minor information entered by ministry leaders:
• Name, age, contact details
• Profile notes or discipleship records
• Profile photos (leaders must have legal authority and parental consent)
• Devotional and spiritual tracking data (Quiet Time):
• Notes, journal entries, prayer requests, reading plan progress
• Training progress (MultiplyU)
• Support requests and communications

3.2 Automatically Collected Data

Through tools like Google Analytics and LogRocket, we may collect:

• Device and browser type
• IP address (may be anonymized depending on region)
• Usage patterns (e.g., pages viewed, time spent)
• Error logs and performance data
• General location (region/country—not precise GPS)

3.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable login and authentication
• Remember user preferences
• Improve app performance
• Provide analytics

You may control cookie settings through your browser.

4. How We Use Personal Data

We use your personal data for the following purposes:

4.1 To Provide and Improve the Services

• Authenticate your account
• Deliver application features and content
• Secure our systems and prevent unauthorized access
• Track training or devotional progress

4.2 To Support Ministry Activities (Multiply)

• Allow leaders to manage meetings, lessons, and student discipleship
• Record and update student information

4.3 To Communicate with You

• Send administrative updates
• Respond to support requests
• Provide notifications relevant to your account or activity

4.4 Analytics and Performance Monitoring

• Understand how the Services are used
• Improve usability and reliability
• Diagnose errors and bugs

4.5 Legal and Compliance

• Fulfill legal obligations
• Maintain security and integrity of our systems
• Respond to lawful government or regulatory requests

5. Legal Basis for Processing (GDPR)

If you are located in the EU/EEA or other GDPR-recognizing regions, we process personal data on the following legal bases:

• Consent:
• Optional profile photos
• Processing devotional notes or personal spiritual reflections
• Contractual necessity:
• Providing access to the Services you requested
• Legitimate interests:
• Improving and securing the applications
• Monitoring usage to enhance user experience
• Legal obligation:
• Complying with applicable laws or regulatory requirements

Where reliance on consent is required, you may withdraw your consent at any time.

6. Sharing of Personal Data

We do not sell or rent your personal data.

We may share personal data with:

6.1 Service Providers (“Processors”)

Third-party vendors that help us operate the Services, including:

• Google Analytics
• LogRocket
• Cloud hosting providers
• Email and communication platforms

These providers process data only under our instructions.

6.2 Ministry Leaders (Multiply Only)

If you join a ministry group, leaders may view:

• Your profile information
• Discipleship or meeting-related data

For minors:

Leaders are responsible for obtaining parental or guardian consent before adding data to Multiply.

6.3 Legal Disclosures

We may disclose information if required by:

• Court orders
• Law enforcement
• Applicable regulations

6.4 Business Transfers

If Word of Life merges, reorganizes, or undergoes a structural change, your data may be transferred to the new entity.

7. International Data Transfers

Personal data may be stored or processed in countries outside your region, including the United States.

To ensure your data is protected, we use GDPR-approved safeguards such as:

• Standard Contractual Clauses (SCCs)
• Data Processing Agreements (DPAs)
• Partnering only with processors who meet security standards

8. Data Retention

We retain personal data only as long as necessary for the purposes described in this Policy or as required by law.

General guidelines:

• Account data → retained until your account is deleted
• Student/minor data → controlled by ministry leaders, who must manage deletion when no longer needed
• Devotional notes and prayer entries → retained until removed by the user
• Analytics data → retained according to third-party provider policies

You may request deletion at any time (see Section 11).

9. Security Measures

We implement industry-standard security practices, including:

• Data encryption in transit
• Access controls and authentication protections
• Regular system monitoring
• Secure development and error tracking practices

However, no system is completely secure. Users are responsible for safeguarding their login credentials.

10. Children’s Data

We do not permit minors to create accounts without parental/guardian permission. Ministry leaders who upload or manage data for minors must ensure:

• They have lawful authority
• Parental/guardian consent is obtained
• Data is used only for ministry-related purposes

Word of Life does not independently verify these permissions.

11. Your Rights (GDPR and Similar Laws)

If you reside in the EU/EEA, UK, or other regions granting similar protections, you have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Delete your data (“right to be forgotten”)
• Withdraw consent at any time
• Restrict processing
• Object to certain types of processing
• Data portability
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us using Section 15.

12. Third-Party Links and External Content

Our Services may contain links to third-party sites or embedded external content.
We are not responsible for the privacy practices of third-party websites or services.

13. Cookies and Tracking

We use cookies and similar technologies for:

• Authentication
• Session management
• User preference storage
• Analytics

You may disable non-essential cookies in your browser, but essential cookies are required for the platform to function.

14. Data Processing for Spiritual Notes and Sensitive Content

Some portions of the Services (e.g., Quiet Time journals, prayer entries, discipleship notes) may involve sensitive personal information such as religious beliefs.

We process this information only with your explicit consent, and solely:

• For your personal spiritual growth
• For ministry discipleship use where applicable
• To provide requested platform features

You may delete this information at any time.

15. Contact Information

To ask questions, exercise your privacy rights, or make a data-related request, contact:

Word of Life Ministries, Inc.
Email: lcmhelpdesk@wol.org
Website: https://wol.org/
Address: PO BOX 600 Schroon Lake, NY 12870

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, Services, or legal requirements.
We will provide notifications of material updates via email or in-app alerts.

Continued use of the Services after changes take effect constitutes acceptance of the updated Policy.